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DIVAR AN 3000 / DIVAR AN 5000 Digital Video Recorder
en
Operator Manual
DIVAR AN 3000 / DIVAR AN 5000
Table of Contents en
3
Table of contents 1
Safety
7
1.1
Safety precautions
7
1.2
Important safety instructions
7
1.3
Important Notices
1.4
FCC and UL
11
1.5
Bosch notices
11
2
Short information
13
2.1
960H high resolution
13
2.2
Compression technology
13
3
Introduction
14
3.1
Digital video recorder applications
14
3.1.1
Versions
14
3.1.2
Manuals
14
3.1.3
Features
15
3.2
Unpacking
15
3.2.1
Package contents
15
3.3
Installation environment
16
3.3.1
Mounting
16
3.3.2
Ventilation
16
3.3.3
Temperature
16
3.3.4
Power Supply
16
3.3.5
Environment
16
3.4
Associated equipment
16
3.5
Warranty
16
4
Quick install
17
4.1
Connections
17
4.1.1
Primary connections
19
4.1.2
Optional connections
19
4.2
Powering up
20
4.3
Login
21
4.4
Startup Wizard
22
4.4.1
Reset startup wizard
23
4.4.2
General
23
4.4.3
Encoder
24
4.4.4
Schedule
25
4.4.5
Record
25
4.4.6
Network
26
4.5
Shutdown/Logout
27
5
Hardware setup
28
5.1
Camera connections
28
5.2
Audio connections
28
5.3
Monitor connections
28
5.3.1
VGA output
28
5.3.2
CVBS
29
5.3.3
HDMI
29
5.4
Keyboard connection (only DIVAR 5000)
29
5.5
Ethernet connection
30
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DIVAR AN 3000 / DIVAR AN 5000
5.6
RS485 port connection
31
5.7
RS232 port connections
31
5.8
USB connectors
32
5.9
e-SATA connector (only DIVAR 5000)
32
5.10
Alarm I/O connections
33
5.10.1
Connecting the alarm input
33
5.10.2
Connecting the alarm output
34
5.11
Power supply
34
6
Configuration
35
6.1
Setting
36
6.2
General
37
6.3
Encode
39
6.3.1
Overlay
40
6.3.2
Snapshot
41
6.3.3
Copy
41
6.4
Schedule
43
6.5
Serial port
45
6.6
Network
46
6.6.1
Network settings
47
6.6.2
IP filter
48
6.6.3
NTP
49
6.6.4
PPPoE
49
6.6.5
DDNS
50
6.6.6
UPnP
51
6.6.7
EMail
52
6.6.8
FTP server
53
6.6.9
SNMP
54
6.7
Alarm
55
6.8
Detect
57
6.8.1
Motion detect region setup
59
6.8.2
Period
60
6.8.3
PTZ activation
61
6.9
Pan/Tilt/Zoom
62
6.10
Display
63
6.10.1
Tour setup
64
6.11
Default
65
6.12
Advanced
66
6.13
Hard Disk (HDD)
67
6.14
System events
68
6.15
Alarm Output
69
6.16
Record
70
6.17
Account/Users
71
6.17.1
Add user
72
6.17.2
Modify/Delete a user
73
6.17.3
Modify password
74
6.18
Auto maintain
75
6.19
TV adjust
76
6.20
Text data overlay
77
6.21
Configuration/Backup
79
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Bosch Security Systems
DIVAR AN 3000 / DIVAR AN 5000
Table of Contents en
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6.22
Sequence Mon B
79
7
Operating instructions
80
7.1
User controls and menus
80
7.1.1
Mouse Controls
81
7.1.2
Front panel controls
82
7.1.3
Remote control
85
7.1.4
Quick menu
87
7.1.5
Main menu
88
7.2
Live and playback
89
7.2.1
Live mode
89
7.2.2
PTZ
92
7.2.3
Sequence
92
7.2.4
Monitor A
93
7.2.5
Monitor B
93
7.3
Search/Play
93
7.4
Backup
99
7.5
Info
101
7.5.1
HDD info
102
7.5.2
Bps
103
7.5.3
Log
104
7.5.4
Version
105
7.5.5
Online users
106
7.5.6
Network info
106
7.6
Triggers and alarms
108
8
Web Client Software
110
8.1
Getting started
110
8.1.1
System requirements
110
8.1.2
Connecting to the DIVAR the first time
111
8.2
How to log on
111
8.2.1
Menu structure differences
114
8.3
Introducing the Web Live window
114
8.3.1
Playback mode
116
8.3.2
Setup mode
116
8.3.3
Alarm
117
8.3.4
Logout
118
9
Archive Player operation
119
9.1
Getting started
119
9.1.1
System requirements
119
9.1.2
Installation
119
9.1.3
Starting the Player
119
9.1.4
Setting
123
9.2
Camera Views
125
9.3
Checking authenticity (Watermark)
125
9.4
Exit button
126
10
Troubleshooting
127
11
Maintenance
131
11.1
Attach ESD strap
134
11.2
Replace internal battery
134
11.3
Install HDD in DIVAR 3000
135
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DIVAR AN 3000 / DIVAR AN 5000
11.4
Install HDD in DIVAR 5000
138
11.5
Install DVD in DIVAR 3000
142
11.6
Install DVD in DIVAR 5000
144
12
Technical specifications
146
12.1
DIVAR 3000
146
12.2
DIVAR 5000
149
12.3
Standards and Directives
153
13
Appendix
155
13.1
Software licenses
155
13.1.1
Bosch software
155
13.1.2
Other licenses — copyright notices
155
13.1.3
Warranties and disclaimer of warranties
156
13.2
DVD compatibility
156
13.3
USB memory sticks
157
13.4
HDD compatibility
158
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Operator Manual
Bosch Security Systems
DIVAR AN 3000 / DIVAR AN 5000
1
Safety en
7
Safety This safety section describes safety requirements and the format used for warnings and cautions.
1.1
Safety precautions Warnings and caution formats Danger! High risk: This symbol indicates an imminently hazardous situation such as 'Dangerous Voltage' inside the product. If not avoided, this will result in an electrical shock, serious bodily injury, or death. Warning!
!
Medium risk: Indicates a potentially hazardous situation. If not avoided, this could result in minor or moderate bodily injury. Caution!
!
Low risk: Indicates a potentially hazardous situation. if not avoided, this could result in property damage or risk of damage to the unit. Notice! This symbol indicates information or a company policy that relates directly or indirectly to the safety of personnel or protection of property.
1.2
Important safety instructions Read, follow, and retain for future reference all of the following safety instructions. Heed all warnings on the unit and in the operating instructions before operating the unit. 1.
Cleaning - Unplug the unit from the outlet before cleaning. Follow any instructions provided with the unit. Generally, using a dry cloth for cleaning is sufficient but a moist, fluff-free cloth or leather shammy may also be used. Do not use liquid cleaners or aerosol cleaners.
2.
Heat Sources - Do not install the unit near any heat sources such as radiators, heaters, stoves, or other equipment (including amplifiers) that produce heat.
3.
Ventilation - Any openings in the unit enclosure are provided for ventilation to prevent overheating and ensure reliable operation. Do not block or cover these openings. Do not place the unit in an enclosure unless proper ventilation is provided, or the manufacturer's instructions have been adhered to.
4.
Water - Do not use this unit near water, for example near a bathtub, washbowl, sink, laundry basket, in a damp or wet basement, near a swimming pool, in an outdoor installation, or in any area classified as a wet location. To reduce the risk of fire or electrical shock, do not expose this unit to rain or moisture.
5.
Object and liquid entry - Never push objects of any kind into this unit through openings as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the unit. Do not place objects filled with liquids, such as vases or cups, on the unit.
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DIVAR AN 3000 / DIVAR AN 5000
6.
Lightning - For added protection during a lightning storm, or when leaving this unit unattended and unused for long periods, unplug the unit from the wall outlet and disconnect the cable system. This will prevent damage to the unit from lightning and power line surges.
7.
Controls adjustment - Adjust only those controls specified in the operating instructions. Improper adjustment of other controls may cause damage to the unit. Use of controls or adjustments, or performance of procedures other than those specified, may result in hazardous radiation exposure.
8.
Overloading - Do not overload outlets and extension cords. This can cause fire or electrical shock.
9.
Power supply cord and plug protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, playing particular attention to cords and plugs, convenience receptacles, and the point where they exit from the appliance.
10. Power disconnect - Units have power supplied to the unit whenever the power cord is inserted into the power source. The power cord plug is the main power disconnect device for switching off the voltage for the unit. 11. Power sources - Operate the unit only from the type of power source indicated on the label. Before proceeding, be sure to disconnect the power from the cable to be installed into the unit. 12. Servicing - Do not attempt to service this unit yourself. Opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 13. Damage requiring service - Unplug the power unit from the main AC power source and refer servicing to qualified service personnel when any damage to the equipment has occurred, such as: –
the power supply cord or plug is damaged;
–
exposure to moisture, water, and/or inclement weather (rain, snow, etc.);
–
liquid has been spilled in or on the equipment;
–
an object has fallen into the unit;
–
unit has been dropped or the unit cabinet is damaged;
–
unit exhibits a distinct change in performance;
–
unit does not operate normally when the user correctly follows the operating instructions.
14. Replacement parts - Be sure the service technician uses replacement parts specified by the manufacturer, or that have the same characteristics as the original parts. Unauthorized substitutions could void the warranty and cause fire, electrical shock, or other hazards. 15. Safety check - Safety checks should be performed upon completion of service or repairs to the unit to ensure proper operating condition. 16. Installation - Install in accordance with the manufacturer's instructions and in accordance with applicable local codes. 17. Attachments, changes or modifications - Only use attachments/accessories specified by the manufacturer. Any change or modification of the equipment, not expressly approved by Bosch, could void the warranty or, in the case of an authorization agreement, authority to operate the equipment.
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Bosch Security Systems
DIVAR AN 3000 / DIVAR AN 5000
1.3
Safety en
9
Important Notices Accessories - Do not place this unit on an unstable stand, tripod, bracket, or mount. The unit may fall, causing serious injury and/or serious damage to the unit. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer. When a cart is used, use caution and care when moving the cart/apparatus combination to avoid injury from tip-over. Quick stops, excessive force, or uneven surfaces may cause the cart/unit combination to overturn. Mount the unit per the manufacturer's instructions.
All-pole power switch - Incorporate an all-pole power switch, with a contact separation of at least 3 mm in each pole, into the electrical installation of the building. If it is needed to open the housing for servicing and/or other activities, use this all-pole switch as the main disconnect device for switching off the voltage to the unit. Battery replacement - For qualified service personnel only - A lithium battery is located inside the unit enclosure. To avoid danger of explosion, replace the battery as per instructions. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of the replaced battery in an environmentally friendly way and not with other solid waste. Refer all servicing to qualified service personnel. Notice! Batteries must not be disposed of in household waste. Dispose of batteries only at suitable collection points and, in the case of lithium batteries, mask the poles. For further information refer to: http://www.BoschSecurity.com/standards Caution!
!
Class I Laser Product Invisible laser radiation when open. Avoid exposure to beam. Coax grounding: –
Ground the cable system if connecting an outside cable system to the unit.
–
Connect outdoor equipment to the unit's inputs only after this unit has had its grounding plug connected to a grounded outlet or its ground terminal is properly connected to a ground source.
–
Disconnect the unit's input connectors from outdoor equipment before disconnecting the grounding plug or grounding terminal.
–
Follow proper safety precautions such as grounding for any outdoor device connected to this unit.
U.S.A. models only - Section 810 of the National Electrical Code, ANSI/NFPA No.70, provides information regarding proper grounding of the mount and supporting structure, grounding of the coax to a discharge unit, size of grounding conductors, location of discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Disposal - Your Bosch product was developed and manufactured with high-quality material and components that can be recycled and reused. This symbol means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material. Separate collecting systems are usually in place for disused electronic and electrical products. Please dispose of these units at an environmentally compatible recycling facility, per European Directive 2002/96/EC.
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DIVAR AN 3000 / DIVAR AN 5000
Caution!
!
Electronic Surveillance - This device is intended for use in public areas only. U.S. federal law strictly prohibits surreptitious recording of oral communications. Electrostatic-sensitive device - Use proper CMOS/MOS-FET handling precautions to avoid electrostatic discharge. NOTE: Wear required grounded wrist straps and observe proper ESD safety precautions when handling the electrostatic-sensitive printed circuit boards. Environmental statement - Bosch has a strong commitment towards the environment. This unit has been designed to respect the environment as much as possible. Fuse rating - For protection of the device, the branch circuit protection must be secured with a maximum fuse rating of 16 A. This must be in accordance with NEC800 (CEC Section 60). Grounding and polarization - This unit may be equipped with a polarized alternating current line plug (a plug with one blade wider than the other blade). This safety feature allows the plug to fit into the power outlet in only one way. If unable to insert the plug fully into the outlet, contact a locally certified electrician to replace the obsolete outlet. Do not defeat the safety purpose of the polarized plug. Alternately, this unit may be equipped with a 3-pole grounding plug (a plug with a third pin for earth grounding). This safety feature allows the plug to fit into a grounded power outlet only. If unable to insert the plug into the outlet, contact a locally certified electrician to replace the obsolete outlet. Do not defeat the safety purpose of the grounding plug. Moving - Disconnect the power before moving the unit. Move the unit with care. Excessive force or shock may damage the unit and the hard disk drives. Outdoor signals - The installation for outdoor signals, especially regarding clearance from power and lightning conductors and transient protection, must be in accordance with NEC725 and NEC800 (CEC Rule 16-224 and CEC Section 60). Permanently connected equipment - Incorporate a readily accessible disconnect device external to the equipment. Pluggable equipment - Install the socket outlet near the equipment so it is easily accessible. Rack-mount (only DIVAR 5000 family) –
Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
–
Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
–
Mechanical loading - Mounting of the equipment in the rack should be such that a
–
Circuit Overloading - Consideration should be given to the connection of the equipment
hazardous condition is not achieved due to uneven mechanical loading. to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern. –
Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).
SELV - All the input/output ports are Safety Extra Low Voltage (SELV) circuits. SELV circuits should only be connected to other SELV circuits.
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Bosch Security Systems
DIVAR AN 3000 / DIVAR AN 5000
Safety en
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Video loss - Video loss is inherent to digital video recording; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information. To minimize the risk of lost digital information, Bosch Security Systems recommends multiple, redundant recording systems, and a procedure to back up all analog and digital information.
1.4
FCC and UL FCC & ICES Information (U.S.A. and Canadian Models Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: –
Reorient or relocate the receiving antenna;
–
Increase the separation between the equipment and the receiver;
–
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected;
–
Consult the dealer or an experienced radio/TV technician for help.
Intentional or unintentional modifications, not expressly approved by the party responsible for compliance, shall not be made. Any such modifications could void the user's authority to operate the equipment. If necessary, the user should consult the dealer or an experienced radio/television technician for corrective action. The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4. UL Disclaimer Underwriter Laboratories Inc. ('UL') has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested fire, shock and/or casualty hazards as outlined in Standard(s) for Safety for Information Technology Equipment, UL 60950-1 . UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING-RELATED FUNCTIONS OF THIS PRODUCT.
1.5
Bosch notices Copyright This manual is the intellectual property of Bosch Security Systems and is protected by copyright. All rights reserved.
Bosch Security Systems
Operator Manual
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DIVAR AN 3000 / DIVAR AN 5000
Trademarks All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly. NOTE! This manual has been compiled with great care and the information it contains has been thoroughly verified. The text was complete and correct at the time of printing. The ongoing development of the products may mean that the content of the user guide can change without notice. Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness or discrepancies between the user guide and the product described.
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Operator Manual
Bosch Security Systems
DIVAR AN 3000 / DIVAR AN 5000
2
Short information en
13
Short information The Bosch Video Recorder DIVAR 3000/5000 is a multi-channel digital recorder that uses the latest 960H high resolution technology, plus modern compression techniques. Simultaneous monitoring, recording and playback are guided remote or local by simple menu selections and operator commands. If required, a variety of optional storage capacities can be added (including built-in HDDs and/or a DVD writer). The DIVAR 3000/5000 records multiple video and audio signals while simultaneously providing live multi-screen viewing and playback. Comprehensive search and playback functions provide quick recall and viewing of recorded video.
2.1
960H high resolution 960H refers to a new class of advanced imaging sensors that provide the highest levels of image quality available for the PAL and NTSC standards. Bosch cameras with these sensors serve as the bridge between standard resolution and high definition solutions. Ideal for capturing fine scene details, they provide the DIVAR with images that are 976 pixels wide with 30 percent higher resolution than previous generation analog 760H sensors.
2.2
Compression technology The DIVAR 3000/5000 takes advantage of the latest H.264 (video) and G.711 (audio) compression technology to dramatically reduce storage and bandwidth required while still producing superb image and audio quality.
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Operator Manual
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en Introduction
DIVAR AN 3000 / DIVAR AN 5000
3
Introduction
3.1
Digital video recorder applications Recording The DIVAR 3000/5000 is very easy to use – simply connect the camera(s), apply power, and let the unit record automatically in the background with no further intervention required. The H.264 compression function significantly reduces the file size of recordings without sacrificing image quality. The DIVAR can record at up to 25 (PAL) / 30 (NTSC) images per second, per channel at 960H resolution. Dome Control The DIVAR can control pan/tilt/zoom (PTZ) equipment via RS‑485 / RS‑232 serial communications. PTZ devices, including the Bosch AutoDome and a number of third party domes, are supported. Alarms All models have extensive alarm handling functions and telemetry control. Alarm functions include local inputs and relay outputs, plus motion detection in user-defined areas. If an alarm is detected, the DIVAR can: –
send an e-mail notification and/or FTP push
–
display an on-screen message
–
sound a buzzer and/or show a warning light
Local control The unit can be easily operated and programmed via the on-screen display menu system using the front panel control keys, the supplied mouse, or the supplied remote control. A choice of monitor outputs provides full-screen, multi-screen and sequenced viewing. Video inputs/outputs, audio inputs/output, and alarm inputs/outputs are located on the rear panel. Three video connectors (CVBS/VGA/HDMI) provide simultaneous output for monitor A for full-screen or multi-screen live display and playback (the display can be zoomed). A single CVBS connector provides output to monitor B (spot monitor) for full-screen or multi-screen live viewing. Network control Use the PC software or built-in web application via a network for live viewing, playback, and configuration. The DIVAR includes an authenticity check for both local and remote archived video/audio playback, ensuring recording integrity. An Archive Player is provided for playback of secure video files and to check if video is authentic. Smartphone App The DIVAR Viewer App for iOS and Android devices is available for live viewing and PTZ control from anywhere in the world. Watch live video from all cameras connected to the DVR, and control focus, pan, tilt and zoom on PTZ-enabled cameras.
3.1.1
Versions The DIVAR 3000/5000 models are available in 4, 8 and 16 channel versions with a variety of hard drive capacities (max. four for DIVAR 5000 or two for DIVAR 3000), and if required, an internal DVD writer.
3.1.2
Manuals This manual contains information about: –
Quick Installation - a brief overview on how to set up and install the product.
–
Hardware Setup - a detailed description for installers on how to install the product.
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Bosch Security Systems
DIVAR AN 3000 / DIVAR AN 5000
Introduction en
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–
Operation - a detailed description for end-users on how to operate the unit.
–
Web Control and Archive Player - a detailed description for end-users and administrators on how to set up and operate the Web Control and Archive Player software.
3.1.3
Features The DIVAR 3000/5000 has the following features:
3.2
–
4, 8 or 16 auto-terminating camera inputs with 960H resolution
–
4 audio inputs (plus 1 MIC input) and 1 audio output
–
Simultaneous live viewing, recording, playback, and remote streaming
–
Choice of CVBS/VGA/HDMI monitor A outputs
–
10/100/1000Base-T Ethernet port for local or wide area network connection
–
RS‑485 / RS‑232 serial ports to control movable cameras (PTZ)
–
IR remote control, front panel keyboard and mouse support for camera control
–
Secret (covert) recording channel that can be locked for unauthorized viewing
–
Full-screen and multi-screen display capabilities in live and playback modes for monitors
–
Maximum 16 switching (alarm) inputs and maximum 6 alarm outputs
–
Alarm notification (screen, audible, FTP, e-mail) and automatic record activation
–
Motion detection and video loss detection
–
DIVAR Viewer App for live and PTZ control on Smartphone (iOS and Android)
–
Supports Bosch and Pelco protocols
–
Video loop-through (only DIVAR 5000)
–
Intui keyboard support (only DIVAR 5000)
–
e-SATA support (only DIVAR 5000)
Unpacking Inspect the package for visible damage. If any items appear to have been damaged during transport, notify the shipping company. Unpack carefully. This is electronic equipment and should be handled with care to prevent damage to the unit. Do not attempt to use the unit if any components are damaged. If any items are missing, notify your customer service representative or Bosch Security Systems sales representative. The shipping carton is the safest container in which to transport the unit. Save it and all packing materials for future use. If the unit must be returned, use the original packing materials.
3.2.1
Package contents Check for the following items:
Bosch Security Systems
–
Digital Video Recorder (DIVAR 3000 or 5000 unit)
–
Quick Install guide
–
Operator manual (this manual)
–
Optical USB mouse
–
CD-ROM containing software, the Archive Player and documentation
–
Power supply cords
–
External 12 VDC power adaptor (only for DIVAR 3000)
–
Terminal blocks for external I/O connectors
–
IR remote Control with 2 AA (1.5 V) Batteries
–
19-inch rack mount brackets + screws (only for DIVAR 5000)
–
Split cable for 16-ch loop-through to 25-pin D connector (only for DIVAR 5000 16-ch)
–
HDD/DVD mounting material (if not already built-in)
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DIVAR AN 3000 / DIVAR AN 5000
3.3
Installation environment
3.3.1
Mounting The DIVAR 3000/5000 is supplied as a desktop unit (the DIVAR 5000 can also be optionally rack mounted with the supplied brackets).
3.3.2
Ventilation Ensure that the location planned for the installation of the unit is well ventilated. Take note of the locations of the cooling vents in the unit's enclosure and ensure that they are not obstructed as this might cause the unit to fail and void the warranty.
3.3.3
Temperature Observe the unit's ambient temperature specifications when choosing an installation space. Extremes of heat or cold beyond the specified operating temperature limits may cause the unit to fail and void the warranty. Do not install the unit on top of hot equipment.
3.3.4
Power Supply Ensure that the site's AC power supply is stable and within the rated voltage of the unit. If the site's AC power is likely to have spikes or power dips, use power line conditioning or an uninterrupted power supply (UPS) to prevent unit failure. The DIVAR is not intended for use over a PoE switch.
3.3.5
Environment The unit is designed to operate in a clean office environment. Elevated levels of dust may cause the unit to fail and void the warranty.
3.4
Associated equipment A typical system could contain the following components (not included with the unit):
3.5
–
Primary CVBS, VGA or HDMI input monitor for multiscreen monitoring (monitor A)
–
Second CVBS input monitor for spot/alarm monitoring (monitor B)
–
Cameras with 1 Vpp composite video outputs
–
Amplified microphone
–
Audio amplifier with speaker(s)
–
Video coaxial cable with BNC connectors for connecting the video signals
–
Audio cable with RCA connectors for connecting audio signals.
–
AC power supply outlet for the power supply unit that allows for secure isolation
–
PC and network for the remote application
–
Pan/tilt/zoom control units
–
Bosch keyboard (only for DIVAR 5000)
–
RJ11 adaptor to connect Bosch keyboard (only for DIVAR 5000)
Warranty Failure to follow the Safety Instructions, Installation Instructions, and any other instructions in this manual may result in damage to the unit and void the warranty. The DIVAR is not intended for use over a PoE switch.
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Quick install en
17
Quick install To get the unit operational, perform the following quick install steps: 1.
Make all the hardware connections – see Connections, page 17.
2.
Power up the system – see Powering up, page 20.
3.
Log in – see Login, page 21.
4.
Correctly configure your system software with the Startup wizard (this appears the first time the unit is started) – see Startup Wizard, page 22.
After completing this initial setup, the system is ready to run and will show a live view of the camera image(s). If required, you can alter the settings later using the menus and/or factory defaults, or you can run the Startup wizard again.
4.1
Connections Connections on back of DIVAR 3000 (16-channel version)
12
14
16
CVBS MON. A
2
4
3
1
5
7
9
11
13
15
9 10 11 12
ON
13 14 15 16
OFF
0 NO1 C1
ALARM IN
1
CVBS MON. B
5 6 7 8
AUDIO OUT
3
AUDIO IN
1 Camera VIDEO IN BNC connectors
MIC IN
NO2 C2
10
VIDEO IN
8
C3
6
4
NO3
2
ALARM OUT
G
+ _
-
RS-232
+
G
VGA MON.A
RS-485
HDMI MON.A
ETHERNET 12VDC
9 RJ45 ethernet connector
2 CVBS output - Monitor A
10 VGA output - Monitor A
3 Audio inputs
11 HDMI output - Monitor A
4 Audio output
12 USB connector
5 Alarm inputs
13 RS485 connector for Dome control
6 RS232 connector for Dome control
14 Alarm outputs
7 Power ON/OFF switch
15 Microphone input
8 12 VDC Power connector
16 CVBS output - Monitor B
Notice! The 4- and 8-channel DIVAR 3000 models have a slightly different back panel. VIDEO IN connectors 5 to 16 for 4-channel (and VIDEO IN connectors 9 to 16 for 8-channel) are disabled.
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Connections on back of DIVAR 5000 (16-channel)
2
ON
6
4
8
10
12
14
16
CVBS MON. A
2
4
5 6 7 8
AUDIO OUT
9 10 11 12
13 14 15 16
1 1
3
5
7
9
11
13
15
CVBS MON. B
3
G
+12V
CTRL
C5
NO5
ALARM OUT
+12V
NO2 C2
C3 NO4 C4
NO3
NO1 C1
0
VIDEO IN
OFF ALARM IN G
+ _
G
+ _
G
RS-485 KEYBOARD
MIC IN
AUDIO IN RS-232
VIDEO OUT
VGA MON.A
HDMI MON.A
e-SATA
ETHERNET
1 Power ON/OFF switch
10 RS232 connector for Dome control
2 Camera VIDEO IN BNC connectors
11 USB connector
3 CVBS output - Monitor A
12 e-SATA connector
4 Audio inputs
13 HDMI output - Monitor A
5 Audio output and MIC IN connector
14 VGA output - Monitor A
6 Alarm outputs
15 CVBS output - Monitor B
7 Alarm inputs
16 VIDEO OUT connectors (loop through)
8 RS485 and keyboard connectors
17 Power connector
9 RJ45 ethernet connector
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Connections on back of DIVAR 5000 (4/8-channel)
1
3
2
4
5
6
7
CVBS MON. A
8
2
4
5 6 7 8
AUDIO OUT
VIDEO OUT 1 1
2
3
4
5
6
7
8
CVBS MON. B
3
G
+12V
CTRL
C5
NO5
+12V
NO2 C2
0
C3 NO4 C4
VIDEO IN NO3
OFF
NO1 C1
ON
ALARM IN
+ _
G
ALARM OUT
G
+ _
G
RS-485 KEYBOARD
MIC IN
AUDIO IN RS-232
VGA MON.A
HDMI MON.A
e-SATA
ETHERNET
1 Power ON/OFF switch
10 RS232 connector for Dome control
2 Camera VIDEO IN BNC connectors
11 USB connector
3 CVBS output - Monitor A
12 e-SATA connector
4 Audio inputs
13 HDMI output - Monitor A
5 Audio output and MIC IN connector
14 VGA output - Monitor A
6 Alarm outputs
15 CVBS output - Monitor B
7 Alarm inputs
16 VIDEO OUT (loop through)
8 RS485 and keyboard connectors
17 Power connector
9 RJ45 ethernet connector
Notice! The 4-channel DIVAR 5000 models have a slightly different back panel (VIDEO IN/OUT connectors 5 to 8 are disabled).
4.1.1
Primary connections 1.
Connect the cameras to the VIDEO IN BNC connectors.
2.
Connect monitor A to the VGA MON A output, or the HDMI MON A output, or the CVBS MON A output.
3.
Connect the USB mouse to a USB port (front or back panel).
For first time use, the NTSC or PAL selection is determined by the camera type connected to VIDEO IN 1 in step 1. If no camera is connected to VIDEO IN 1 during first time use, the video standard is default and can be set in the Startup Wizard.
4.1.2
Bosch Security Systems
Optional connections 1.
Connect monitor B to the CVBS MON B connector.
2.
Connect up to 4 audio signals to the AUDIO IN RCA (CINCH) inputs.
3.
Connect 1 microphone to the MIC IN RCA (CINCH) output.
4.
Connect 1 AUDIO OUT RCA (CINCH) output to the monitor or an audio amplifier.
5.
Connect up to 16 ALARM IN inputs (via the supplied terminal blocks). Operator Manual
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6.
Connect up to 6 ALARM OUT outputs (via the supplied terminal blocks).
7.
Connect a pan/tilt/zoom control unit to the RS-485 or RS-232 port.
8.
Connect to your network via the ETHERNET connector.
9.
Connect extra video out cables to the VIDEO OUT ports if loop through is required to other devices (only for DIVAR 5000).
10. If required, connect a Bosch Intuikey keyboard cable to the KEYBOARD connector using the supplied adaptor (only for DIVAR 5000).
4.2
Powering up For the DIVAR 3000: 1. Switch on all connected equipment. 2.
Connect the supplied external power adaptor to the AC power outlet.
3.
Connect the DC power cord to the 12 VDC connector on the unit.
4.
Turn on the unit power ON/OFF switch on the rear of the unit.
For the DIVAR 5000: 1. Switch on all connected equipment. 2.
Connect the power cable to the AC power outlet.
3.
Turn on the unit power ON/OFF switch on the rear of the unit.
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Quick install en
21
Login The system login interface is shown in the following figure:
Figure 4.1: Login
When you startup the system for the first time, the Startup Wizard appears where you can setup the system software. Here the default User ID is ADMINISTRATOR and the default password is 000000 (six zeros). Use the supplied USB mouse, front panel, remote control or keyboard (only on DIVAR 5000) to input data and commands. See the descriptions in User controls and menus, page 80 for how to use the mouse, front panel and remote control.
Notice! Unauthorized system use For security reason, please alter your password after you first login.
Notice! Account lock (only available in first release) If you incorrectly login 5 consecutive times within a 30 minute period, the system will issue an alarm and the account is locked; you must wait 30 minutes again for the account to be unlocked. When required, you can logout from the user interface using the Shutdown menu – see Shutdown/Logout, page 27.
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Startup Wizard The Startup Wizard opens automatically after you log in for the first time. See following screen:
Figure 4.2: Startup wizard first screen
Select a language and video standard from the drop-down menus and click go to the next wizard screen.
–
for the next Startup wizard screen (General settings).
4.4.2
General
Figure 4.4: Startup general
Check the general settings on this screen: –
If they are correct, click to move to the Encoder Startup wizard screen.
Encoder
Figure 4.5: Startup encode
Assign here the encoder settings and click for the next Startup wizard screen (Record settings). Use to copy settings from one channel to other(s).
4.4.5
Record
Figure 4.7: Startup Record
Assign here all the record settings and click to assign other network settings – see Network settings, page 47. When ready, click to enter values and go back to the previous menu.
6.6.1
Network settings
Figure 6.10: Network setting
This example screen shows an example Network setting interface. Please check a box to enable the corresponding function, and then double-click current item to go to setup interface. See the following sections for examples of possible network functions.
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6.6.2
DIVAR AN 3000 / DIVAR AN 5000
IP filter
Figure 6.11: Network IP filter
The system supports IPv4 and IPv6 address format. Enable Select to choose for access to ‘Trusted’ or ‘Blocked’ sites IP addresses. If you disable this function, all IP addresses can access the current DVR Type Choose from Trusted or blocked sites. Start address / End address Add IP addresses to the list displayed at the bottom half of the screen (the list supports a maximum 64 IP addresses). If you input the IPv6 address format, system needs to check its validity and optimize its format. For example, it can optimize IP:”fe80::0054:0cff:fefa:1682” to ”fe80::54:cff:fefa:1682”.
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Configuration en
49
NTP
Figure 6.12: Network NTP
You must first install an SNTP server (such as Absolute Time Server) into your PC. Enter here: –
Your Server IP
–
Port - this system only supports TCP transmission. Default is port 123
–
Time zone (your specific time zone in relation to GMT). If required, press for a new interface as shown in the ‘Serial port’ interface. See Serial port, page 45.
–
Overlay channel: Select the channel(s) you want to overlay
–
Overlay mode: Choose from:
–
Bosch Security Systems
–
Local - overlay the card number in the local monitor video
–
Remote - overlay the record file
Overlay position: Choose from Top left, Bottom left, Top right or Bottom right
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ATM/POS
Figure 6.40: Text overlay ATM/POS
Here you can enter: –
Bridge id: enter the correct channel (and select Enable)
–
Bridge IP / Host IP: destination ports (you may need to input the corresponding port number)
–
Record channel set: assign the correct channels
See also –
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6.21
Configuration en
79
Configuration/Backup
Figure 6.41: Config backup Import/Export
Use this function as follows: 1.
Choose first a memory device from the drop-down menu (a list normally appears of the current folders and files available on the device).
2.
Use the selection buttons (on the bottom of the screen) for your configuration backup: –
New folder will create a new folder on the selected memory device
–
Format will ask to confirm a format of the selected memory device.
–
Import configuration will load previously saved system settings from a folder on the selected memory device
–
Export configuration saves a copy of the system settings to a selected memory device
6.22
Sequence Mon B Use the same procedure here to setup the tour sequence as used for Monitor A - see Tour setup, page 64. Note that playback items are not available for Monitor B.
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Operating instructions Once all hardware connections have been made (see Hardware setup, page 28) and the system is correctly configured (see Configuration, page 35), you can choose for any of the following operating functions: –
Login – see Login, page 21
–
View real time camera displays – see Live and playback, page 89
–
Search and playback recorded files – see Search/Play, page 93
–
Backup (export) recordings – see Backup, page 99
–
Set triggers and alarms - Triggers and alarms, page 108
–
Shutdown / Switch user / Restart / Logout – see Shutdown/Logout, page 27
All of these functions are controlled via menus from connected monitor(s) using the mouse, front panel buttons or the remote control. For a detailed description of the menu structure and the controls – see User controls and menus, page 80. See also –
7.1
Mouse Controls, page 81
–
Front panel controls, page 82
–
Remote control, page 85
User controls and menus The following user controls are available: –
Mouse – see Mouse Controls, page 81
–
Front panel – see Front panel controls, page 82
–
Remote control – see Remote control, page 85
–
Connected keyboard (only on DIVAR 5000) – see relevant keyboard manual
–
Remotely via the Web-based Configuration application – see Web Client Software, page 110
The mouse is normally the preferred input device when setting up the system and entering field values. Slight differences in navigation and selection are only due to the differences between the keys on the unit and the mouse (the menu structure is the same in all cases). The DIVAR uses a Main menu and a Quick menu to perform all operating steps and give access to several functions to help configure and use the unit. See following descriptions: –
Main menu, page 88
–
Quick menu, page 87
Access to many menu options is only possible with a User Account at the Administrator User Level. Use the mouse, front keys or remote control to access the menu.
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Operating instructions en
81
Mouse Controls Mouse
Function
Left button
In Live mode, click once to select channel and choose other functions In the Quick menu, use the left mouse button for the following options: –
Go to the main menu (after selecting a menu item, left click again to view menu content and make selections)
–
Modify a checkbox or motion detection status
When inputting data, one of the following input keypads appears (depending on whether you need to enter alphanumeric or only numeric characters):
Left click the corresponding button on the keypad to input the required characters (use Shift on alphanumeric keypad to switch between small/ capitalized) Double-click
Implement a special control operation, e.g. double click an item in the file list
left button
to play the video In multiple window mode, double-click one channel to view in full-window mode; double-click current video again to go back to previous multiple window mode
Drag mouse with left button
Select motion detection zone Select privacy mask zone.
pressed Middle scroll wheel
In numeral input box, increase or decrease numeric value Switch items in a check box Page up or page down in a list
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Right button
DIVAR AN 3000 / DIVAR AN 5000
In Live mode, the following quick menu appears:
If you are currently in a menu, right-click to exit the current menu without saving any modifications. For more information, see –
Live and playback, page 89
–
Quick menu, page 87
See also
7.1.2
–
Quick menu, page 87
–
Live and playback, page 89
Front panel controls All functions controlled by the USB mouse can, alternatively, be accessed using the front panel buttons.
Figure 7.1: Front panel DIVAR 3000
Figure 7.2: Front panel DIVAR 5000
Symbols on the buttons show the applicable function; see the following table:
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Button
Operating instructions en
Symbol
Power On/Off
83
Function Press briefly for 3 seconds to power up or power down the DIVAR. The button is lit green when power is on
Shift
Shift
When entering characters in a field, click to switch between numeral, text capitalized and text non-capitalized When selecting camera channels (on the DIVAR 3000), press first the Shift button and then the required channel number – see the keys below with number functions
Up / Down
In menu mode, move up and down through menu items or values Increase/decrease numeral in a numeric field In PTZ mode, use to control the tilt functions of the selected camera In text mode or when choosing a camera channel, input number 3 or 9 (only on DIVAR 3000)
Left Right
In menu mode, move around through menu items or values In PTZ mode, use to control the pan function of the selected camera In playback, click to control playback bar In text mode or when choosing a camera channel, input number 6 or 7 (only on DIVAR 3000)
ESC
ESC
Go to previous menu, or cancel current operation In playback, click to restore real-time monitor mode
Enter
Select a submenu or menu item, or confirm selections made in menus Go to default button Go to Quick menu
Window switch
Mult
Click to switch between one-window and multiple-window (2, 4, 9, and 16)
Assistant
Fn
In one-window monitor mode, click to display assistant function: PTZ control and image color In motion detection setup, use the Fn and direction keys for setup In text mode, click to switch between numeral, English character (small/capitalized), etc. Press for 1.5 seconds to delete the previous character before the cursor Realize other special functions
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Slow forward
Multiple slow play speeds or normal playback In text mode or when choosing a camera channel, input number 5 (only on DIVAR 3000)
Fast play
Various fast speeds and normal playback In text mode or when choosing a camera channel, input number 4 (only on DIVAR 3000)
Play previous
In playback mode, playback the previous video In text mode or when choosing a camera channel, input number 7 (only on DIVAR 3000)
Reverse/Pause
In normal playback or pause mode, click to reverse playback In reverse playback, click to pause playback In text mode or when choosing a camera channel, input number 1 (only on DIVAR 3000)
Play Next
In playback mode, playback the next video In menu setup, scroll down the dropdown list In text mode or when choosing a camera channel, input number 8 (only on DIVAR 3000)
Play/Pause
In normal playback, click to pause playback In pause mode, click to resume playback In text mode or when choosing a camera channel, input number 2 (only on DIVAR 3000)
The DIVAR 5000 also has the following buttons Export
Backup the currently selected files to an external device
Sequence
Activate the camera views in a pre-set sequence
Numeric keypad
Switch camera channels In text mode, enter characters in a field (use the Shift button to change the input mode)
The front panels also have the following status lights and a USB connector: Status lights
Symbol
Function
Channel record
1-16
A channel number is lit if the channel is recording.
Hard disk
Is lit if an installed hard disk has an error or is full.
Network
Is lit if a user is connected to the DVR online.
USB port
Connect USB storage device or USB mouse to this port.
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Operating instructions en
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Remote control All functions controlled by the front panel and USB mouse can, alternatively, be accessed using the supplied remote control. The IR remote control allows control of up to 999 units without interfering with one another. An ID number must be chosen on the remote control and in the system (see menu Setting > General for setting a system ID for each unit). To set the ID on the remote control: 1.
Press the Add button on the remote control.
2.
Press a number between 0 and 998 that corresponds to the unit ID you wish to control (this unit will remain as the default until you select another unit with the Add button).
3.
Press the Enter button to set the unit ID.
Figure 7.3: Remote control
See the following table for detailed information on each of the remote control buttons.
Bosch Security Systems
Button ID
Name
Function
1
Power button
Start up or shut down the device
2
Address
Input a device number to be controlled
3
Forward
Multiple fast-forward speeds or normal playback
4
Slow forward
Multiple slow-play speeds or normal playback
5
Play next
In playback mode, playback the next video Operator Manual
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6
Play previous
In playback mode, playback the previous video
7
Play/Pause
In pause mode, click for normal playback In normal playback, click to pause playback In real-time monitor mode, click to enter video search menu
8
Reverse/pause
In reverse playback pause mode, click for normal playback In reverse playback mode, click to pause playback
9
Esc (Cancel)
Go back to previous menu or cancel current operation (close upper interface or control)
10
Mult
Switch between multiple-windows and single-window
11
In menu mode, move up and down through menu items or values Increase/decrease numeral in a numeric field In PTZ mode, use to control the tilt functions of the selected camera In menu mode, move around through menu items or values In PTZ mode, use to control the pan function of the selected camera In playback, click to control playback bar Enter
Go to default Go to the selected menu
12
Shift
Switch the input of characters between numbers, text capitalized and text non-capitalized
13
Sequence
Activate the camera views in a pre-set sequence
14
Assistant (Fn) key
In 1-ch monitor mode: pop up assistant function：PTZ control and image color In PTZ control mode, switch the PTZ control menu In motion detection mode, use together with the direction keys to complete setup
15
0-9 number key
Switch camera channels (for channels 10 to 16, press 1 then second number within In text mode, enter characters in a field (use the Shift button to change the input mode)
16
Export
Backup the currently selected files to an external device
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Operating instructions en
87
Quick menu When in normal view mode, right-click the mouse for the following quick menu:
Figure 7.4: Quick menu
Here you can select: –
View 1, 4, 9, 16 – choose here to view one-window, four-windows, nine-windows or sixteen-windows
–
Pan/Tilt/Zoom – only possible if you have a PTZ camera attached and configured
–
Color setting – to change the color/hue/brightness of the viewed camera images
–
Search/Play –searching for records, and playing/exporting them
–
Sequence on – activate a camera tour sequence (to disable the tour, access Quick Menu again and select ‘Sequence off’)
–
Alarm output – access the alarm output screen to configure the alarm output relays
–
Switch user –activate the Login screen where you can login as a different user
–
Main menu
Notice! Pan/Tilt/Zoom and color settings in multi window mode The Pan/Tilt/Zoom and Color setting applies for the currently selected channel. If you are in multiple-window mode, the system automatically switches to the corresponding channel. For more information, see:
Bosch Security Systems
–
Search/Play – see Search/Play, page 93
–
Alarm output – see Alarm Output, page 69
–
Main menu – see Main menu, page 88
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Color setting
Figure 7.5: Color setting
Use the slider bars here to move the color settings to the desired levels for your display(s): –
You can setup two different time periods to adjust your settings (this is very useful to automatically change the screen brightness for day and night situations).
–
You can create a maximum 4 customized settings to be stored and used later. See following steps: –
Click
–
In the new ‘Customized color’ dialog screen, choose Customized 1, 2, 3 or 4 from the drop-down menu.
–
Adjust the settings
–
Click to save the settings
–
Choose the desired Customized 1, 2, 3 or 4 from the drop-down menu in the field ‘Color mode’
See also –
7.1.5
Search/Play, page 93
–
Alarm Output, page 69
–
Main menu, page 88
Main menu Access the Main menu as follows: –
Use the Enter key and the direction buttons on the front panel or the remote control
–
Right-click the mouse for the Quick menu and select ‘Main menu’
The Main menu has six menu selections, each with further submenus. See following figure.
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Figure 7.6: Main menu
Move through the Main menu items and select the required sub-menu: –
Setting and Advanced are used for system configuration
–
Search/Play is used to search for and play recordings
–
Info shows relevant system status information
–
Backup is used to backup your system files
–
Shutdown is used to logoff and shutdown your system
See also –
7.2
Configuration, page 35
–
Search/Play, page 93
–
Info, page 101
–
Backup, page 99
–
Shutdown/Logout, page 27
Live and playback The unit has four monitor outputs, three for monitor A (see Monitor A, page 93) and one for monitor B (see Monitor B, page 93). Refer to the descriptions below, and to Display, page 63 to see how to configure the monitor displays.
7.2.1
Live mode After you log in, the system is in live viewing mode with 1 to 16 camera images on the display. See following example view.
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Figure 7.7: Live view (4 camera views displayed)
This is the normal operating mode of the unit where live pictures are viewed from a maximum 16 connected cameras. The system date and time is displayed in the top right corner of the screen, and the channel ID is shown in the bottom left of each channel display. –
To change system date and time, see general settings (Main Menu > Setting > General).
–
To modify the channel ID, see display settings (Main Menu > Setting > Display).
Each channel view has one or more of the following icons displayed: Recording – this icon is
Camera masking – the camera has been
displayed when a channel is
blocked
recording Motion detection – a
No camera is attached to this channel or
movement has been detected
communication has been lost from this
in the camera view
camera
PTZ active If your camera is equipped with a PTZ function, you can pan, tilt and zoom the live viewing image as described in the PTZ function. If multiple channels are displayed, you can double-click on a particular channel to show this channel in full-screen (double-click on it again to return to multiple-channel view). The currently selected channel is shown with a yellow border. From live mode, you can switch to playback mode or access the main menu as described below. Changing the display 1. Bring up the Quick menu. 2.
Select View 1, 4, 8, 9 or 16 and choose the corresponding Camera configuration.
Other functions in Live mode are: –
Playback and zoom
–
PTZ
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91
Sequence
Access to these functions requires the correct user level. Check with your administrator if you do not have access. For more information: –
Playback and zoom – see below
–
see PTZ, page 92
–
see Sequence, page 92
Playback and Zoom Move the mouse to the top centre of the video of the current channel; the system pops up the playback and zoom interface. See following figure.
Figure 7.8: Playback and zoom
If your mouse stays inactive in this area for more than 6 seconds, the control bar automatically disappears. See the following table for detailed information on the two preview control buttons. Icon name
Function
Realtime
Press to playback the previous 5-60 minutes recorded on the
playback
current channel (default is 5 minutes): The playback screen supports drag and play function - use your mouse to drag the play bar to any playback start time. Use the pause and exit functions as required. During the preview playback process –
you can not see the channel title and record status of current channel (they only reappear once you exit preview playback)
–
you can not switch the displayed channel or change current window-display mode
To set the Realtime play time, go to Main Menu > General. Note: The system may pop up a dialog box if there is no recorded data in the current channel. Digital zoom
Zoom in on a specified zone of current channel (zoom-in function is supported in multiple-channel view). When you click on the zoom icon it will change to a new icon ; you can now select an area by holding down the left mouse button and dragging an area on the screen. Release the mouse and the selected area will be zoomed. Right-click the mouse to exit the zoomed area. Exit the digital zoom function at any time by clicking on the icon again – it will change back to
.
See also
Bosch Security Systems
–
PTZ, page 92
–
Sequence, page 92 Operator Manual
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7.2.2
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Record, page 70
PTZ
Figure 7.9: PTZ control
To swivel the camera view, click on any of the eight direction arrows on the left of the screen Use this menu to also setup the following PTZ properties: –
Speed: adjust the speed of the camera movements (value ranges from 1 to 8).
–
Zoom
–
Focus
–
Iris
Click on icons
and
to increase or reduce the zoom, focus and iris
The other buttons on the bottom of the screen are used to assign and activate a set of movements for the camera as follows: 1.
Enter a number (from 1 to 999) in the right field (this will be the ID for the preset PTZ movements for the camera).
2.
Use the eight direction arrows to swivel the camera to a desired position.
3.
Click to assign the final position to the ID.
4.
You will be asked to save the preset (use the focus
button to save). This preset can be
eventually added to the PTZ activation sequence if an alarm is detected – see Detect, page 57. 5.
If required press to move the camera immediately to a preset ID position.
The Aux buttons are used when activating an ID for special processes stored in the camera
7.2.3
–
Aux On: refer to your camera manual for the Aux definition.
–
Aux Off: switch off the special Aux definition
Sequence Setup the camera sequence and interval times in the following configuration screens: –
For monitor A - see Tour setup, page 64
–
For monitor B – see Sequence Mon B, page 79
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Activate sequence on monitor A 1. To view a sequence of live camera pictures from several cameras: –
Right-click the mouse to access the Quick menu
–
Choose Sequence on
2.
Check that a sequence of camera pictures appears,
3.
To stop sequencing, right-click the mouse to access the Quick menu, and choose Sequence off
7.2.4
Monitor A Monitor A is the main monitor. It shows full-screen, quad or multiscreen live or playback camera pictures. Status messages, alarms, motion, and video loss warnings are also displayed on this monitor. When the menu system is activated, it is displayed on this monitor. Monitor A is the default monitor for keyboard and mouse commands.
7.2.5
Monitor B Monitor B displays full-screen, quad or multiscreen (with or without sequence) of live pictures. When an alarm or motion input is detected, the camera picture with the Alarm/ Motion indicator can be displayed on monitor B. When multiple alarms or motion occur, camera pictures are sequenced on monitor B.
7.3
Search/Play Click Search/Play in the Main Menu (or from the Quick menu) for the following interface. See following figure
Figure 7.10: Search/Play screen
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ID
Name
Function
1
Display
Display of the currently chosen picture or file (supports 1/4/9/16-window
window
playback.)
Search
Here you can select to search for a picture (PIC) or a recorded file (REC).
type
Select to play from the read-write HDD or an optional connected external
2
device. 3
Calendar
If a date is highlighted blue then a picture or file is available for that date. When in play mode, click the required date to see a trace of all recorded files (or pictures) in the time bar on the bottom of the page.
4
Playback
Playback mode：1/4/9/16. (choose the required icon)
mode
–
and channel
drop-down menu –
selection pane
In 1-window playback mode: you can select 1-16 channels from the In 4-window playback mode: you can select 4 channels according to your requirements.
–
In 9-window playback mode, you can switch between 1-8 and 9-16 channels.
–
In 16-window playback mode, you can switch between1-16 and 17-32 channels.
The time bar changes if you modify playback mode or channel option.
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File list
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Double click to view a list of recorded files for the selected day.
The file list displays the first channel of the recorded file (click the numbers above to select another channel). The system can display max 128 files at one time. Click once on a file to view the file details under the list, or double click a file to playback the file on the screen. You can also select the checkbox beside file(s), then select the ‘Save’ button to save files to a device (see description below for ‘Save’). The character shown beside each file has the following meaning: –
R—Regular record
–
A—external Alarm record
–
M—Motion detect record
For a precise search for a time period, stop the current file being played and enter a period in the time panel (shown above the list):
When ready, return to the original calendar and channel setup interface by clicking 6
Play/
Play or Pause (the ‘pause’ button is displayed if the DVR is already
Pause
playing and you wish to pause the play) There are three ways for you to begin playback. –
The play button
–
Double click a valid period in the time bar
–
Double click a file in the file list
Stop
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Backward play In normal play mode, left click the button, the file begins backward play. Click it again to pause current play. In backward play mode, click
to restore normal play.
In playback mode, click to play the next or the previous section (click continuously to watch consecutive files from the same channel. In normal play mode, press pause then click
and
to begin
frame-by-frame playback. In frame-by-frame playback mode, click
to restore normal
playback. Slow play In playback mode, click for various slow play modes such as slow play 1, slow play 2, etc. Fast forward In playback mode, click to realize various fast play modes such as fast play 1, fast play 2, etc. Smart search – see description below
The audio volume for the video playback
Click in full-screen mode to snapshot 1 picture per second.
Digital When the system is in playback mode: zoom
1.
Left-click the mouse in the screen and hold down the mouse button.
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2.
Drag to select a section then release the mouse button.
3.
Left-click in the selection for digital zoom of the selection.
4.
Right-click to exit zoom.
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Smart
This function is only active when the system is playing a recording in full-
search
screen mode.
Click
97
to activate smart search. See following figure.
Use your mouse to drag and select zone(s) in the window to detect motion.
Click
again to begin smart search.
The system searches for motion in the chosen area(s).
When ready, click
again to stop smart search playback.
Extra notes on smart search: –
As default, the system will view the whole play zone as a motion detect region.
–
If you choose to play another file in the file list, the system will switch to motion detect play of the other file.
–
During motion detect play, you cannot implement operations such as changing the time bar, play backward, or play frame-by-frame.
–
Bosch Security Systems
System supports 396 (22x18 PAL) and 330 (22x15 NTSC) zones.
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Time bar
DIVAR AN 3000 / DIVAR AN 5000
Display the record type and the period for the current search criteria. In 4-window playback mode, there are four corresponding time bars. In other playback modes, there is only one time bar. Click on a point in a colored zone in the time bar to begin playback at that point. When you first open Search/Play, the time bar begins at 0:00 hour, and will zoom to the period of the current playback when playing the file. The bar colors are: –
Green for a regular record file
–
Red for an external alarm record file
–
Yellow for a motion detect record file
If required when playing a record, use the time bar unit to zoom in (see the following description). 9
Time bar
The option includes: 24H, 12H, 1H and 30 minutes (the smaller the unit, the
unit
higher the zoom rate). This helps you to precisely locate a time in the time bar when playing a record.
10
Save
Use to save/backup selected file(s) from the file list onto a memory device (HDD, USB stick) as follows: Click the save button for the backup menu (here you can choose a memory device for the backup). View the selected files to be saved (if required, click a file again to cancel backup selection). Click the start button to begin backup. The system supports a max backup of 32 files from one channel (and from max four channels).
11
Clip
Use to edit a file. 5.
Play the file to be edited and then click this button at the point you want to edit..
6.
Wait for the slide bar in the time bar of the corresponding channel.
7.
Adjust the slide bar or input a time to set the file end time.
8.
Click this button again to stop edit and then save current contents in a new file.
12
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Record
This status line will change to show the current play mode (or pause) and a
type
checked box beside the scheduled record type (Motion, Alarm, Normal, All).
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Backup The backup menu is accessed from the main menu (or by pressing the Backup key on the Front Panel or on the remote control). It allows writing segments of recorded video and audio to a USB storage device or recordable DVD.
Figure 7.11: Backup menu
1.
Select here a backup device from the list (the total space and remaining space are displayed for each device).
2.
Use the selection buttons (on the bottom of the screen) for your backup: –
Detect search for available memory devices
–
Backup a new backup browse screen appears where you can choose which files to be backed up - see description below
Bosch Security Systems
–
Format will ask to confirm a format of the selected memory device
–
Stop halt the backup
–
Log save to save ‘Export history log file’ to the selected memory device
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Backup select screen
Figure 7.12: Backup select screen
1.
Choose to record to either USB or CD/DVD from the Selected Device selection box.
2.
Select the Type of file to backup (All, Alarm, MD, Alarm/MD, etc.).
3.
Select the Channel to archive (All for all channels).
4.
Select the File format (DAV or ASF).
5.
Enter a Start time and End time for the video segments (files) to archive.
6.
Select the required files from the list.
7.
If required, choose One key backup (all of the above steps are automatically done and the file backup is started immediately).
8.
Click to backup the selected files. If the total size of the video segments is greater than the memory device’s free space, then only the first segments that fit are archived.
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Info
Figure 7.13: Info menu
Refer to the following sections for a description of these System information menus.
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HDD info
Figure 7.14: HDD info
This top of the screen provides information on the current status of each HDD (O means current HDD is normal; X means there is a disk error; - means there is no HDD; ? means disk is damaged). The list on the bottom half of the screen details the HDD type, total size, and the free space remaining on the disk. After a system start, the system will first check for any HDD error. If an error is shown: 1.
Check the hard disk time and system time are the same (if necessary, modify system time in Setting > General and reboot the system).
2.
If error persists, format the HDD and reboot the system.
See also –
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HDD compatibility, page 158
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Bps
Figure 7.15: Bps
View here the current video data stream for each channel. The stream is shown real-time in Kb/s and occupied hard disk storage (MB/h). A graphical representation of the stream is shown in the ‘Wave’ field.
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Log
Figure 7.16: Log info
View here the system log files containing the following system events: –
All
–
System
–
Configuration
–
Storage
–
Alarm
–
record
–
Account
–
Clear
–
Playback
The system can display a maximum 10 logs per page and a maximum 1024 log files (displayed in order of newest to oldest). Use the scroll bar or Page up/down or Previous/Next page to scroll through the events if there are more than ten events. How to use log display 1. Select which system events to show from the drop-down menu in the Type field (choose All to display all events). 2.
Enter a Start time and End time in the relevant field
3.
Click to view the log for the event type.
4.
If required, double-click on a log entry (or select the entry and click

) to view more information on the event.
5.
To save the log file to a USB stick, click and enter the required fields in the Log backup dialog box.
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To delete all the log files, click and confirm the delete action.
Version
Figure 7.17: Version
View here the status of your installed system: –
hardware features (channels, alarms in/out)
–
software features –
system version of your currently installed firmware
–
build date of the firmware
–
web id
–
serial number
You can update the current system as follows:
Bosch Security Systems
1.
Insert a USB stick with a preloaded update file (must be called update.bin).
2.
Click to begin the update.
3.
Wait until the update is complete and the system is restarted.
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Online users
Figure 7.18: Online users
Manage here the online users: –
Disconnect a user by selecting the user and press .
–
Block a user for a max disconnection time: –
Select the user
–
Click .
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Figure 8.1: Internet options
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Figure 8.2: Security settings
After successful installation, the following WEB SERVICE interface is shown.
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Figure 8.3: Web login
Input your user name and password (the default factory name is Administrator and password is 000000). Select the login mode: LAN or WAN (LAN is for smaller networks; WAN is best for larger networks and the internet – the differences during logon will be described in the following pages). Note 1: For security reasons, always modify your password after you first login. Note 2: If the maximum number of users for the Web Client is exceeded, a message window is displayed.
8.2.1
Menu structure differences The Web Client allows access to and use of unit menu items. These menu items are explained in Configuration, page 35. Although the structure is the same, menus and settings behave differently because of the Web Browser.
8.3
Introducing the Web Live window Live window
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The Live window is built up of four main areas: –
A mode bar across the top, containing buttons for changing between: –
Live
–
Playback – see Playback mode, page 116
–
Alarm – see Alarm, page 117
–
Setup (system settings) – see Setup mode, page 116
–
Logout
–
A vertical side bar on the left that changes based on the context of the Mode Bar.
–
The work space in the middle of the screen showing video in the Live mode.
–
A vertical side bar on the right for PTZ control.
–
In the WAN mode, the system opens the main stream of the first channel to monitor live by default. The open/close button on the left panel is inactive.
–
You can select different channel and different live modes at the bottom of the interface.
–
Multiple-channel monitor, system adopts extra stream to monitor by default. Double click one channel, and the system switches to single channel using the main stream to monitor. You can see two icons at the left top corner of the channel number for you reference (M stands for main stream; A stands for extra stream).
–
When you switch from Live to Playback or Setup, the system shows a dialog box asking if you want to leave the current interface or not. Click and the system will close the current monitor window. For example: –
Click when you are monitoring and click to confirm.
–
The system closes the current monitor interface and opens the Setup interface.
–
The live monitor interface appears automatically after you close the Setup interface.
–
When you switch from Playback to the Setup interface, the system also asks you to confirm. Click and the system closes playback and opens the configuration interface. Note: the system will not open the playback interface again after you close the setup interface.
–
If you login via the WAN mode, the system does not support alarm activation to open the video function in the Alarm interface.
Important –
The window display mode and the channel number are by default. For example, the max window split mode is 16 for the 16-channel.
–
For multiple-channel live mode, the system adopts the extra stream to monitor by default. You cannot modify manually. All channels try to synchronize. Note: the synchronization effect still depends on your network environment.
–
Because of bandwidth restrictions, the system cannot support live monitor and playback at the same time, and will also automatically close the live monitor or playback interface when you access the Setup interface. This improves search speed.
See also –
Bosch Security Systems
Search/Play, page 93
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Playback mode
Figure 8.5: Web playback
The playback video window is shown by clicking the Playback button. On this screen, the user can: –
Return to live video by clicking .
–
select different multiscreen displays
–
assign cameras to cameos
–
jump to a specific date and time to view playback video
–
view a graphical timeline of the day for recording, input, or motion events
–
monitor unit status and alarm conditions
All of these possibilities are described extensively in Search/Play, page 93.
8.3.2
Setup mode Click to enter the Setup menu where you can configure the settings for the unit.
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Figure 8.6: Web Client – Setup
The menu selections here are very similar to those described in the standard user interface – see Configuration, page 35.
8.3.3
Alarm
Figure 8.7: Web alarm
Here you can set device alarm type and alarm sound setup. Always make sure the current device can upload the alarm.
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Type
Parameter
Function
Alarm Type
Video loss
System alarm when video loss occurs.
Motion detect
System alarm when motion detection alarm occurs.
Disk full
System alarm when disk is full.
Disk error
System alarms when disk error occurs.
Video masking
System alarm when camera is maliciously masked.
External alarm
Alarm input device sends out alarm.
Operation
Prompt
Automatically pops up an alarm dialog box.
Alarm
Play alarm sound
System sends out alarm sound when alarm occurs.
sound
Specify the type of sound - see ‘Sound path’ Sound path
8.3.4
Select an alarm sound file from the list.
Logout Click Logout to go back to the log in interface.
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9
Archive Player operation
9.1
Getting started
119
The DIVAR Archive Player allows viewing archived video recordings on a PC that have been archived from the DVR or Web Client. It also provides the opportunity to check the authenticity of the archived video. For easy identification of archived recordings, remember to assign the time and date to a video during recording.
9.1.1
System requirements Operating platform: A PC running Windows XP, Windows Vista, Windows 7 or Windows 8. For the Archive Player, the recommended PC requirements are:
9.1.2
–
Processor: Intel Core Duo, 2.0 GHz or comparable
–
RAM memory: minimum 512 MB
–
Graphics card: NVIDIA GeForce 8600 or higher
Installation The Archive Player normally does not require installation to function. When a video is archived, the Archive Player application file (play.exe ) is automatically copied to the same directory as the archived file (except when using the Web Client – see Note below). When copying the archive file to other media afterwards, make sure to also copy the play.exe file. NOTICE! The Archive Player will not be downloaded from the DVR when archiving is performed via Web Client. Use the Archive Player available on the Bosch website, the product CD, or download it by performing a local archive.
9.1.3
Starting the Player The Player application (play.exe) is normally loaded into the same directory as the archived files and can be simply started by double-clicking on the ‘play.exe’ file to start the program. Another way to start the player interface (if you have installed it on your PC) is to click the icon
in the installation path or on your desktop (if it is stored there).
Once started, the player interface appears on the screen; see the following figure and table for an overview of the interface and its functions:
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Id
Name
Function
1
Play process bar
Current play progress. Left click mouse and drag bar to control play progress The text under the bar displays current play time and the file total time
2
Authenticate
Select to check the validity of the file.
3
AVI convert
Click to convert .current file format to .avi format. Supports simultaneous convert of multiple files.
4
Full screen
Click to switch between full screen and standard screen
5
Shuffle/Repeat
Select between two play modes (shuffle and repeat)
6
Language
–
Shuffle will sequentially play a list of selected video files
–
Repeat will continuously play the current video
Click to open a dialog box where you can select a new language for the user interface
7
Menu
This menu allows you to select the following functions:
Open file activates a directory overview where you can choose a file to play. Setting is used to setup how the player displays and opens record files – see Setting, page 123 Vertical Improves picture quality Help displays help instructions on the archive player. About shows player firmware version history. 8
Minimize/Exit
Click (-) to minimize player interface Click X to close and exit the player interface
9
Volume
Click speaker icon to enable or disable sound; click on bar to adjust volume (if audio is present)
10
Snapshot
When playing the video file, click to save current video frame as an image file to a specified directory (assigned in Menu > Setting > Save Pic. Path)
11
Next
Click to view the next video file
12
Fast forward
Possible speeds are 2x, 4x, 6x, 8x.
13
Play frame-by-
Click to forward frame-by-frame play. Click again to play next
frame
frame.
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121
Backward play
Click to start frame-by-frame backward play. Click again to play
frame-by-frame
previous frame
15
Slow
Slow the play speed; possible speeds are1/2x,1/4x,1/8x,1/16x
16
Previous file
Click to view previous video file
17
Record
When playing the file: 1.
Click to record current video.
2.
Click the stop button to complete record; the recorded file is saved in a specified directory (assigned in Menu > Setting > Record path)
18
Stop
Click to stop current play
19
Play/Pause
Click once to pause current play; click again to resume play
20
Open
Click to select a list of files to play; click again on the specific file to start playing
Open an archive file After starting the program, check the relevant directory to locate your archive files (identified by file extensions .mpg, .mp4, .dav, .264, .dev, .asf). These files can be opened and played in 3 ways: –
Using the Open button on the player - you will be asked to browse and select the file(s) to be played on the Player
–
Use the mouse to drag an archived file onto the player (you can also drag a batch of files to store them in the player memory; the last file that is dragged onto the player is automatically started in play mode)
–
Use the Open menu selection on the Player menu – this is the same function as the Open button
Player control As the record file is playing use the player interface to further control the play status of the archived files. Another control possibility is to right-click in the play screen of a file to activate a separate menu. This is useful when playing a file in full-screen view and the player interface is hidden. Most menu selections here are similar to the control functions available directly on the player interface – see following figure.
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Special functions available here that are not available directly on the Player Interface are: –
Authentication – checks the authenticity of the file – see Checking authenticity (Watermark), page 125
–
Full screen - expands the player screen to the full width of your monitor (to shrink the view, right-click the screen and deselect Full screen)
–
Resolution – choose from 50, 100, 200 and video original size
–
File list – display the list of files that have been batch copied to the player with the current file highlighted; if required, select another of the files to play
–
Parameter Setting – see Setting, page 123
–
File info - shows data on the currently playing file (an extra ‘Help’ tab option here lists
–
About – Player firmware version history
shortcut keys for controlling the Player from a keyboard)
See also –
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Camera Views, page 125
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123
Setting Choose from the menu for the following screen.
Figure 9.1: Setting menu
Choose here from the two menu selections on the left: –
Set – see below
–
Color Setting – here you open a dialog box where you can use sliders to adjust the brightness, contrast, saturation and hue
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Set
Here you can set: –
File Associated - select here the file types that are automatically associated with the player and will open the player automatically when they are selected
–
Open Option – select the checkbox if you wish to use the same player interface for each new media file
–
Save Pic Path – assign the path and directory to save the snapshot image (if necessary, click on and select a new path)
Note: If you are using the player for the first time, double-click the player icon for the following dialog box:
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If you click , you can automatically open all files that you have associated with extension name .dav. mp4， mpeg and/or 264 by double-clicking on them.
9.2
Camera Views Resolution To change the resolution of the display mode: 1.
Right-click the play window to activate the play menu.
2.
Select Resolution, and choose from: –
50%
–
100%
–
200%
–
video original size
The screen will enlarge or shrink to suit your choice. Full screen To change the display to full screen mode: 1.
Right-click the play window to activate the play menu.
2.
Select Full screen (here you can only return to the normal screen mode by right-clicking the screen again and de-select Full screen).
9.3
Checking authenticity (Watermark) To check the authenticity of individual frames:
Bosch Security Systems
1.
Select Authentication for the following interface.
1.
Click and select the record to check. Operator Manual
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2.
3.
DIVAR AN 3000 / DIVAR AN 5000
Click to check if the record has been modified or not. –
A progress bar is displayed during the check
–
If required, press to halt the check
If the record is original, the correct watermark is displayed in the Authentication Info field; if the record is false, a warning message is displayed.
9.4
Exit button Click the Exit button (X) to exit the Archive Player interface.
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Troubleshooting Cannot boot up correctly – Input power is incorrect. –
Power connection is faulty.
–
Power switch button is faulty.
–
Program upgrade is incorrect.
–
HDD malfunction or HDD cable connection is faulty.
–
Seagate DB35.1，DB35.2，SV35 or Maxtor 17-g has compatibility problem. Please upgrade to the latest version.
–
Front panel error.
–
Main processor board is damaged.
DVR automatically shuts down or stops running – Input voltage is not stable or is too low. –
HDD malfunction or HDD cable connection is faulty.
–
Front video signal is not stable.
–
Working environment is too harsh (e.g. too much dust).
–
Hardware malfunction.
System cannot detect hard disk – HDD malfunction or HDD cable connection is faulty. –
Main processor board SATA port is faulty.
No video output (on one-channel, multiple-channel or all-channel output). – Program is not compatible. Please upgrade to the latest version. –
Brightness is 0. Please restore factory default setup.
–
There is no video input signal or it is too weak.
–
Check privacy mask setup or your screen saver.
–
DVR hardware is faulty.
Real-time video color is distorted – When using BNC output, NTSC and PAL setup is not correct (the real-time video becomes black and white). –
DVR and monitor resistance is not compatible.
–
Video transmission is too long or degrading is too large.
–
DVR color or brightness setup is incorrect.
Cannot search local records – HDD malfunction or HDD cable connection is faulty. –
Upgraded program is not compatible.
–
The recorded file has been overwritten.
–
Record function has been disabled.
Video is distorted when searching local records – Video quality setup is too low. –
Program read error, bit data is too small. There is mosaic in the full screen. Please restart the DVR to solve this problem.
– Bosch Security Systems
HDD malfunction or HDD cable connection is faulty. Operator Manual
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–
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DVR hardware is faulty.
There is no audio when monitoring – No power to pickup. –
No power to acoustics.
–
Audio cable is damaged.
–
DVR hardware is faulty.
There is audio when monitoring but there is no audio during playback – Setup is incorrect. Please enable the audio function –
Corresponding channel has no video input. Playback is not continuous when the screen is blue.
Time display is incorrect – Setup is incorrect –
Battery contact is incorrect or voltage is too low.
–
LED display is faulty.
DVR cannot control PTZ – Front panel PTZ error –
PTZ decoder setup, connection or installation is incorrect.
–
Cable connection is faulty.
–
PTZ setup is incorrect.
–
PTZ decoder and DVR protocol is not compatible.
–
PTZ decoder and DVR address is not compatible.
–
When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to delete the reverberation or impedance matching. Otherwise the PTZ control is not stable.
–
The distance is too great.
Motion detection function does not work. – Period setup is not correct. –
Motion detection zone setup is not correct.
–
Sensitivity is too low.
–
For some versions, there is hardware limit.
Cannot log in client-end or web – For Windows 98 or Windows ME users, please update your system to Windows 2000 SP4 (or install client-end software for previous versions). The DVR is not compatible with Windows VISTA control. –
ActiveX control has been disabled.
–
No dx8.1 or higher. Please upgrade display card driver.
–
Network connection error.
–
Network setup error.
–
Password or user name is invalid.
–
Client-end is not compatible with DVR program.
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–
Client-end resources are limited.
–
Multiple-cast group setup in DVR is causing mosaic (this mode is not recommended).
–
There is privacy mask or channel protection setup.
–
Current user has no rights to monitor.
–
DVR local video output quality is poor.
129
Network connection is instable – Network is instable. –
IP address conflict.
–
MAC address conflict.
–
PC or DVR network card is faulty.
Burn error / USB backup error – Burner and DVR are connected with same data cable. –
System uses too much CPU resource. Please stop recording first and then begin backup.
–
Data amount exceeds backup device capacity (causing burner error).
–
Backup device is not compatible.
–
Backup device is damaged.
Keyboard cannot control DVR – DVR serial port setup is incorrect. –
Address is incorrect.
–
Several switchers are draining power supply.
–
Transmission distance is too great.
Alarm signal cannot be disarmed – Alarm setup is incorrect. –
Alarm output has been opened manually.
–
Input device error or connection is faulty.
–
Program version may be incorrect - please upgrade your system.
Alarm function is null – Alarm setup is incorrect. –
Alarm cable connection is faulty.
–
Alarm input signal is incorrect.
–
Two loops connect to one alarm device.
Remote control does not work – Remote control address is incorrect. –
Distance is too great or control angle is too small.
–
Remote control battery power is low.
–
Remote control or DVR front panel is damaged.
Record storage period is too short – Camera quality is too low. –
– Bosch Security Systems
Lens is dirty
–
Camera is installed facing the light
–
Camera aperture setup is incorrect.
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HDD is damaged.
Cannot playback the downloaded file – No media player. –
No DXB8.1 (or higher) graphic acceleration software.
–
No DivX503Bundle.exe control when you play the file transformed to AVI via media player.
–
No DivX503Bundle.exe or ffdshow-2004 1012.exe in Windows XP OS.
Forgotten local menu operation password or network password Please contact your local service engineer or Bosch sales group for help.
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Maintenance en
131
Maintenance Maintenance of this unit is limited to external cleaning and inspection, plus installing or replacing the internal lithium battery, the HDD or the DVD. The following figures show the DIVAR 3000 and the DIVAR 5000 (with top covers removed) and installed positions of the battery (1), DVD (2) and HDD (3):
1 2
3
Figure 11.1: DIVAR 3000 HDD and DVD installed
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1 3 2 Figure 11.2: DIVAR 5000 DVD and HDD installed
See the following descriptions for installing these components: –
Replace internal battery, page 134
–
Install HDD in DIVAR 3000, page 135
–
Install HDD in DIVAR 5000, page 138
–
Install DVD in DIVAR 3000, page 142
–
Install DVD in DIVAR 5000, page 144
Refer to the Appendix in the Operator Manual for recommended DVD and HDD types. Precaution – electrical voltage Danger! Electrical voltage. Risk of electric shock. When opening the top cover to service the unit, always make sure that the power has been switched off and the power cable is disconnected.
Precaution – connector damage Caution! Possible connector damage When the DIVAR cover is removed for installing replacing or repairing internal components
!
(battery, HDD or DVD), always make sure you wear an approved ESD wrist strap – see Attach ESD strap, page 134. Notice also that some cables for both the DIVAR 3000 and DIVAR 5000 have a lock which must be pressed and held when inserting/removing the cable. See following figures.
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Maintenance en
Press pin
Hold pin and connect cable
Press pin
Hold pin and connect cable
133
Precaution – processor/wiring damage Caution! Possible processor/wiring damage
!
When installing/removing a DVD/HDD, be careful that you do not damage vulnerable components (e.g. when using a screwdriver, make sure it cannot slip off the screw and damage the processor or wiring). See following figures.
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Attach ESD strap
Figure 11.3: ESD strap
The ESD strap is vital to prevent damage to ESD-sensitive parts when maintaining components in an opened DVR cabinet. Always attach the ESD strap around your wrist as follows: 1.
Slide the expandable strap over your wrist.
2.
Connect the clip on the flexible grounding cord to an unpainted ground point (or to an approved ground point).
3.
Keep the strap on and connected while you touch, insert, or remove any ESD-sensitive part.
11.2
Replace internal battery This product uses a 3.0 V Lithium CR2032 battery (article number F01U099057) as the backup power supply for internal system status (e.g. real time clock). Under normal circumstances this battery will last for a minimum of 5 years. Low battery power affects the DVR operation causing it to reset at every power-up. A log message appears when the battery needs replacing (it should not be replaced unless required). If the battery needs replacing, contact Bosch for assistance. Take note of the following precautions: –
Danger of explosion if battery is incorrectly replaced.
–
Replace only with the same battery type (or equivalent).
–
Dispose of used batteries according to the manufacturer’s instructions.
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Maintenance en
135
Install HDD in DIVAR 3000 This DVR can fit a maximum two SATA HDDs. See the following components and steps for installating HDD 1 (brackets and screws included in package):
Figure 11.4: Install HDD 1 (DIVAR 3000)
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4x
(1)
(3)
(2)
4x (4)
4x (6)
(5)
4x
(7)
(8)
(9)
4x
(10)
(11)
(12)
Figure 11.5: Install HDD 1
Install HDD 2 Install HDD 2 in the position of the optional DVD – see following figure: 2013.11 1.1 AM18-Q0669
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137
Figure 11.6: Install HDD 2
Use the same install steps described for installing HDD 1.
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en Maintenance
11.4
DIVAR AN 3000 / DIVAR AN 5000
Install HDD in DIVAR 5000 See the following components and steps for installing HDD 1 (brackets and screws included in package):
Figure 11.7: HDD install components (DIVAR 5000)
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2x
4x (1)
(2)
(3)
2x 2x
(4)
(5)
(6)
(8)
(9)
4x
(7)
2x
(10)
(11)
(12)
Figure 11.8: Install HDD 1
Install HDD 1 and 2 Use the same procedure as for installing HDD 1, but include the following extra steps:
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4x
(5a)
4x
(5b)
(8b)
(8a)
(10a) Figure 11.9: Install HDD 1 and 2
Install HDD 3 and 4 Use the same install steps as for HDD 1 and 2, but install HDD 3 and 4 at the optional DVD location. See following figure.
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141
Figure 11.10: Install HDD 3 and 4
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en Maintenance
11.5
DIVAR AN 3000 / DIVAR AN 5000
Install DVD in DIVAR 3000 See the following components and steps required for this installation (screws included in package):
Figure 11.11: Install DVD components (DIVAR 3000)
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143
4x
(1)
(3)
(2)
4x
(4)
(5)
(6)
4x
(7)
(8)
(9)
Figure 11.12: Install DVD in DIVAR 3000
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11.6
DIVAR AN 3000 / DIVAR AN 5000
Install DVD in DIVAR 5000 See the following components and steps required for this installation (spacers and screws included in package):
Figure 11.13: Install DVD components (DIVAR 5000)
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2x
(1)
(3)
(2)
4x
(4)
(6)
(5)
4x
4x (7)
(8)
(9)
2x
(10)
(11)
(12)
Figure 11.14: Install DVD in DIVAR 5000
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12
Technical specifications
12.1
DIVAR 3000 Electrical Rated voltage and power External power adapter AC input 100–240 VAC; 50-60 Hz; 1.7 A Power adapter DC output
12 VDC; 5 A
DVR Power input
12 VDC; 35 W, 119 BTU/h
RTC battery on main PCB
Lithium CR2032, 3 VDC
Video Video standard
PAL or NTSC (select via General Setup menu, or auto detect on channel 1) 960H resolution support
Playback
960H: 960x576 (PAL), 960x480 (NTSC) 4CIF: 704x576 (PAL), 704x480 (NTSC) 2CIF: 704x288 (PAL), 704x240 (NTSC) CIF: 352x288 (PAL), 352x240 (NTSC) QCIF: 176x144 (PAL), 176x120 (NTSC)
Compression
H.264
Inputs
4, 8 or 16 composite video 1 Vpp, 75 ohm, CVBS (BNC)
Outputs
1 channel Mon. A: CVBS (BNC) 1 channel Mon. A: HDMI 1 channel Mon. A: VGA 1 channel Mon. B: CVBS (BNC) Support for simultaneous CVBS/VGA/HDMI output to Mon. A
Monitors MON.A
Live, playback, menus VGA: analog RGB max. 1920x1080, 60 Hz HDMI: digital RGB max. 1920x1080, 165 MHz CVBS: 1 Vpp, 75 ohm, BNC (NTSC/PAL)
Resolution (MON.A)
CVBS (PAL): 704x576 CVBS (NTSC): 704x480 VGA: 1920x1080, 1280x1024, 1280x720, 1024x768 HDMI: 1920x1080, 1280x1024, 1280x720, 1024x768 960H camera: 960x576 (PAL), 960x480 (NTSC) 720H camera: 704x576 (PAL), 704x480 (NTSC)
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147
Live CVBS: 1 Vpp, 75 ohm, BNC
Resolution (MON.B)
CVBS (PAL): 704x576 CVBS (NTSC): 704x480
Audio Inputs
4-ch RCA (for 4/8/16 channel), 200 to 3000 mV, 10 kOhm (RCA)
Output
Mono RCA, 200 to 3000 mV, 5 kOhm (RCA)
MIC input
Mono talk input RCA, 200 to 3000 mV, 10 kOhm (RCA)
Compression
G.711A
Sample rate
8 kHz per channel
Bit rate
8-bit
Control RS485
PTZ control port Output signals according to RS485, max. signal voltage -5 to +5 V
RS232
PTZ control port interface Output signals according to EIA/TIA-232-F, max input voltage ±10 V
Supported protocols
Pelco P and D (over RS-485) Bosch OSRD (over RS-485 or RS-232)
Alarms Inputs
16 inputs configurable NO/NC, max. input voltage 5 VDC
Outputs
3 relay outputs, configurable NO/NC
Relay contact
Max. rated, 30 VDC, 2 A continuous or 125 VAC, 1 A (activated)
Connectors Video inputs
4, 8 or 16 BNC
Monitor outputs
1 VGA D-SUB 1 HDMI 2 channel BNC (CVBS)
Alarm inputs
16 screw terminal inputs, cable diameter AWG26‑16 (0.13–1.5 mm)
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Alarm outputs
DIVAR AN 3000 / DIVAR AN 5000
3 screw terminal outputs, cable diameter AWG26‑16 (0.13–1.5 mm)
Audio inputs
4 RCA
Audio outputs
1 RCA
Audio bidirectional (MIC)
1 RCA for talk input or output
Ethernet
RJ45, 10/100/1000Base-T according to IEEE802.3
RS485
Screw terminal output
RS232
DB9 male, 9-pin D-type
USB 2.0
One front and one rear USB connector for mouse or USB memory device
+12 VDC
External power input
Video recording Recording Speed
Max. 30 IPS per channel (NTSC), configurable Max. 25 IPS per channel (PAL), configurable
Mode
Manual, motion detection, scheduled, alarm
Network control View alarm
External, motion detection, system alarms and video loss
Audio
Bidirectional (audio input and output connected via device)
PC software
Bosch Video Client
Playback Multi-channel
Simultaneous 1/4/9/16 channels
Mode
Frame-by-frame, slow play, fast play, reverse
Search
Time, channel, type, smart
Network
Bosch Video Client or Web Client software
Alarm Handling Motion detection
Detection zones: 396 (PAL) / 330 (NTSC)
Video loss
External alarm and screen prompt
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Storage Internal
2 SATA HDD or 1 HDD + 1 DVD (R/RW) Max. capacity per HDD: 3 TB Max. supported speed per HDD: 6 Gb/s
Exporting DVD (optional)
Built-in DVD+R/RW writer
USB
Flash memory or external HDD (FAT32)
Network
Bosch Video Client or Web Client software
Mechanical Dimensions (WxDxH)
375 x 290 x 50 mm (14.8 x 11.4 x 2.0 in) excluding cabling and feet (5 mm)
Weight
2.5 kg (5.51 lb) approx. excluding HDD(s) and DVD writer
Environmental Temperature (incl. HDD(s) and DVD writer) Operating
+0°C to +40°C (+32°F to +104°F)
Storage
-40°C to +70°C (-40°F to +158°F)
Humidity
12.2
Operating
<93% non-condensing
Storage
<95% non-condensing
DIVAR 5000 Electrical Rated voltage and power Power input
100–240 VAC; 50-60 Hz; 55 W, 187 BTU/h
RTC battery on main board
Lithium CR2032, 3 VDC
Video Video standard
PAL or NTSC (select via General Setup menu, or auto detect on channel 1) 960H resolution support
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Playback
DIVAR AN 3000 / DIVAR AN 5000
960H: 960x576 (PAL), 960x480 (NTSC) 4CIF: 704x576 (PAL), 704x480 (NTSC) 2CIF: 704x288 (PAL), 704x240 (NTSC) CIF: 352x288 (PAL), 352x240 (NTSC) QCIF: 176x144 (PAL), 176x120 (NTSC)
Compression
H.264
Inputs
4, 8 or 16 composite video 1 Vpp, 75 ohm, CVBS (BNC)
Outputs
1 channel Mon. A: CVBS (BNC) 1 channel Mon. A: HDMI 1 channel Mon. A: VGA 1 channel Mon. B: CVBS (BNC) Support for simultaneous CVBS/VGA/HDMI output to Mon. A
Monitors MON.A
Live, playback, menus VGA: analog RGB max. 1920x1080, 60 Hz HDMI: digital RGB max. 1920x1080, 165 MHz CVBS: 1 Vpp, 75 ohm, BNC (NTSC/PAL)
Resolution (MON.A)
CVBS (PAL): 704x576 CVBS (NTSC): 704x480 VGA: 1920x1080, 1280x1024, 1280x720, 1024x768 HDMI: 1920x1080, 1280x1024, 1280x720, 1024x768 960H camera: 960x576 (PAL), 960x480 (NTSC) 720H camera: 704x576 (PAL), 704x480 (NTSC)
MON.B
Live CVBS: 1 Vpp, 75 ohm, BNC
Resolution (MON.B)
CVBS (PAL): 704x576 CVBS (NTSC): 704x480
Audio Inputs
4-ch RCA (for 4/8/16 channel), 200 to 3000 mV, 10 kOhm (RCA)
Output
Mono RCA, 200 to 3000 mV, 5 kOhm (RCA)
MIC input
Mono talk input RCA, 200 to 3000 mV, 10 kOhm (RCA)
Compression
G.711A
Sample rate
8 kHz per channel
Bit rate
8-bit
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Control RS485
PTZ control port Output signals according to RS485, max. signal voltage -5 to +5 V
RS232
PTZ control port interface Output signals according to EIA/TIA-232-F, max input voltage ±10 V
Supported protocols
Pelco P and D (over RS-485) Bosch OSRD (over RS-485 or RS-232)
Alarms Inputs
16 inputs configurable NO/NC, max. input voltage 5 VDC
Outputs
5 relay outputs, configurable NO/NC, plus one controllable 12 VDC port
Relay
Max. rated, 30 VDC, 2 A continuous or 125 VAC, 1 A (activated)
Connectors Video inputs
4, 8 or 16 BNC
Video outputs (loop through)
4 or 8 BNC (for 4 and 8 channel units) 1 x 25-pin D-type for 16 channel unit (connector cable supplied)
Monitor outputs
1 VGA D-SUB 1 HDMI 2 channel BNC (CVBS)
Alarm inputs
16 screw terminal inputs, cable diameter AWG26‑16 (0.13–1.5 mm)
Alarm outputs
5 screw terminal outputs, cable diameter AWG26‑16 (0.13–1.5 mm) 1 controllable 12 VDC screw terminal output
Bosch Security Systems
Audio inputs
4 RCA
Audio outputs
1 RCA
Audio bidirectional (MIC)
1 RCA for talk input or output
Ethernet
RJ45, 10/100/1000Base-T according to IEEE802.3
Intuikey keyboard (KBD Digital
Conforms to RS485, max. signal voltage ±12 V, power
or KBD Universal)
supply to keyboard 11 to 12.6 VDC at max. 400 mA
RS485
Screw terminal output
RS232
DB9 male, 9-pin D-connector
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e-SATA
e-SATA connector for backup device
USB 2.0
One front and one rear USB connector for mouse or USB memory device
+12 VDC
External power input
Video recording Recording Speed
Max. 30 IPS per channel (NTSC), configurable Max. 25 IPS per channel (PAL), configurable
Mode
Manual, motion detection, scheduled, alarm
Network control View alarm
External, motion detection, system alarms and video loss
Audio
Bidirectional (audio input and output connected via device)
PC software
Bosch Video Client
Playback Multi-channel
Simultaneous 1/4/9/16 channels
Mode
Frame-by-frame, slow play, fast play, reverse
Search
Time, channel, type, smart
Network
Bosch Video Client or Web Client software
Alarm Handling Motion detection
Detection zones: 396 (PAL) / 330 (NTSC)
Video loss
External alarm and screen prompt
Storage Internal
4 SATA HDD or 2 HDD + 1 DVD (R/RW) Max. capacity per HDD: 3 TB Max. supported speed per HDD: 6 Gb/s
External
e-SATA connection: Max. 4 HDD Max. capacity per HDD: 3 TB Max. supported speed per HDD: 6 Gb/s
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Exporting DVD (optional)
Built-in DVD+R/RW writer
USB
Flash memory or external HDD (FAT32)
e-SATA
Flash memory or external HDD (FAT32)
Network
Bosch Video Client or Web Client software
Mechanical Dimensions (WxDxH)
440 x 420 x 70 mm (17.3 x 16.5 x 2.8 in) excluding cabling and feet (5 mm)
Rack mount kit (included)
For mounting one unit in an EIA 19” rack
Weight
5.5 kg (12.13 lb) approx. excluding HDD(s) and DVD writer
Environmental Temperature (incl. HDD(s) and DVD writer) Operating
+0°C to +40°C (+32°F to +104°F)
Storage
-40°C to +70°C (-40°F to +158°F)
Humidity
12.3
Operating
<93% non-condensing
Storage
<95% non-condensing
Standards and Directives Standards EMC Directive
2004/108/EC
EMC Immunity
EN 50130‑4:2011 *
EMC Emission
EN 55022:2010, +AC:2011. Class B conducted + radiated emission EN 61000-3-2:2006, +A1: 2009, +A2:2009 Mains harmonics EN 61000-3-3:2008. Voltage fluctuations
Environment
EN 50130-5 Class 1
Low voltage directive
2006/95/EC
Safety
EN 60950-1:2006, +A11:2009, +A1:2010, +A12:2011, +AC:2011 USA: UL 60950-1: 2nd edition 2011-12-19 CAN/CSA-C22.2 No.60950-1-07, 2nd edition 2011-12
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FCC
CFR Title 47 Part 15:2009 class B
EMC Australia
C-Tick
* Clause 8 (mains supply voltage dips and short interruptions): to meet the requirements of this clause, auxiliary equipment (such as a UPS) must be used.
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13
Appendix
13.1
Software licenses
Appendix en
155
This product contains both software that is proprietary Bosch software licensed under the Bosch standard license terms, and software licensed on the basis of other licenses.
13.1.1
Bosch software All Bosch software is licensed under the terms of the End User License Agreement (EULA) of Bosch Security Systems B.V. or Bosch Security Systems Inc, as available together with the physical carrier (CD or DVD). Any use is subject to agreement and compliance with such EULA, as applicable.
13.1.2
Other licenses — copyright notices –
GPL v2 copyright notice: This product includes software licensed under the GNU GPLv2 Copyright © 1989, 1991 Free Software Foundation, Inc. 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA.
–
GPL v3 copyright notice: This product includes software licensed under the GNU GPL v3 Copyright © 2007 Free Software Foundation, Inc. (http://fsf.org/)
–
LGPL v2.1 copyright notice: This product includes software licensed under the GNU LGPL v2.1 Copyright © 1991, 1999 Free Software Foundation, Inc. 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA
–
SSL Copyright notice: This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/) Copyright © 1998-2008 The OpenSSL Project. All rights reserved.
–
CDDL Copyright notices: This product includes software licensed under the CDDL v1.0
At the time of printing this manual, the following extra licenses apply to the applicable software components included in the DIVAR: Name software
License (*)
URL link to address
u-boot-1.3.1
http://sourceforge.net/projects/u-
component Linux Bootloader
boot common linux command
busybox-1.18.4
http://www.busybox.net/
Linux-2.6.32
www.kernel.org/
u-boot-2008.10
http://sourceforge.net/projects/u-
line utilities Linux Kernel and other utilities Linux Bootloader
boot Linux Kernel and other
Linux-2.6.24
www.kernel.org/
sqlite
http://www.sqlite.org/
utilities Database
copyright.html security socket layer
openssl
http://www.openssl.org/source/ license.html
Bosch Security Systems
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Name software
License (*)
URL link to address
Script Language
lua
http://www.lua.org/license.html
data commute format
jsonapp
www.json.org/licence.html
component
(*) Full texts of the appropriate licenses are available at the URL links and are also delivered together with the software on the physical carrier. Bosch is committed to comply with the relevant terms of any open source license included in its products. To this effect, Bosch has created a web site (www.boschsecurity.com/oss) to enable any licensee of open source software to have access to the relevant source code or other information that such licensee may be entitled to under the terms of a relevant license. Any software that is licensed under an open source license, under the terms of which the licensee is entitled to obtain the program or its source code, can be obtained through the OSS web site, indicated below, for the relevant period as mentioned in the relevant open source license. The relevant open source software can be found at: www.boschsecurity.com/oss To obtain the complete Corresponding Source Code in the physical medium such as CD-ROM by airmail, Bosch may charge for reasonable costs related to producing a physical carrier of open source software or source code. This offer is valid to anyone in receipt of this information.
13.1.3
Warranties and disclaimer of warranties Software provided under other licenses has specific disclaimers of warranties. These are repeated in the full license texts, and apply in full to the relevant software components. All software components provided under the other licenses are provided 'as is' without any warranty of any kind, including but not limited to any implied warranty of merchantability or fitness for a particular purpose, unless stated otherwise in writing. Please see the full text of the relevant software licenses for further details.The Bosch standard product warranty only applies to the combination of hardware and software as delivered by Bosch. Without prejudice to any licensee's right to apply the provisions of a relevant software license, any modification of any software delivered with or as part of the product may render any warranty on the whole product or any parts thereof null and void, and Bosch is entitled to charge fees for any services in relation thereto.
13.2
DVD compatibility The following DVD media have been tested on the DIVAR family for video export. Other brands/types might also work but could give problems. DVD media compatibility list Manufacturer
Type
Speed
Size
HP
+RW
4X
4.7 GB
Memorex
+RW
4X
4.7 GB
Philips
+RW
4X
4.7 GB
Sony
+RW
4X
4.7 GB
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Appendix en
Manufacturer
Type
Speed
Size
TDK
+RW
4X
4.7 GB
Verbatim
+RW
4X
4.7 GB
Maxell
+R
16X
4.7 GB
Philips
+R
16X
4.7 GB
Sony
+R
16X
4.7 GB
TDK
+R
16X
4.7 GB
Verbatim
+R
16X
4.7 GB
157
Note: DVD -R and -RW are not supported.
13.3
USB memory sticks The following USB memory sticks have been tested on the DIVAR family for firmware update and video export. Other brands/types might also work but could give problems. Recommended USB memory sticks
Bosch Security Systems
Manufacturer
Model
Capacity
Sandisk
Cruzer Micro
512M
Sandisk
Cruzer Micro
1G
Sandisk
Cruzer Micro
2G
Sandisk
Cruzer Freedom
256M
Sandisk
Cruzer Freedom
512M
Sandisk
Cruzer Freedom
1G
Sandisk
Cruzer Freedom
2G
Kingston
DataTraveler Ⅱ
1G
Kingston
DataTraveler Ⅱ
2G
Kingston
DataTraveler
1G
Kingston
DataTraveler
2G
Maxell
USB Flash Stick
128M
Maxell
USB Flash Stick
256M
Maxell
USB Flash Stick
512M
Maxell
USB Flash Stick
1G
Maxell
USB Flash Stick
2G
Kingax
Super Stick
128M
Kingax
Super Stick
256M
Kingax
Super Stick
512M
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Manufacturer
Model
Capacity
Kingax
Super Stick
1G
Kingax
Super Stick
2G
Netac
U210
128M
Netac
U210
256M
Netac
U210
512M
Netac
U210
1G
Netac
U210
2G
Netac
U208
4G
Teclast
Ti Cool
128M
Teclast
Ti Cool
256M
Teclast
Ti Cool
512M
Teclast
Ti Cool
1G
SanDisk
cruzer mirco
2G
SanDisk
cruzer mirco
8G
SanDisk
Ti Cool
2G
SanDisk
Hongjiao
4G
Lexar
Lexar
256MB
Kingston
Data Traveler
1G
Kingston
Data Traveler
16GB
Kingston
Data Traveler
32GB
Aigo
L8315
16GB
Sandisk
250
16GB
Kingston
Data Traveler Locker+
32GB
Netac
U228
8GB
Note: USB memory sticks must be formatted according to the FAT32 standard. No other standard is permitted.
13.4
HDD compatibility The following portable HDDs have been tested on the DIVAR for USB port connection. Brand
Model
Capacity
YDStar
YDstar HDD box
40 GB
Netac
Netac
80 GB
Iomega
Iomega RPHD-CG' RNAJ50U287
250 GB
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WD Elements
WCAVY1205901
1.5TB
Newsmy
Liangjian
320 GB
WD Elements
WDBAAR5000ABK-00
500 GB
WD Elements
WDBAAU0015HBK-00
1.5 TB
Seagate
FreeAgent Go(ST905003F)
500 GB
Aigo
H8169
500 GB
159
The following HDDs have been tested on the DIVAR when connected to the SATA port and to the e-SATA port (only on DIVAR 5000 family). Manufacturer
Series
Model
Capacity
Port Mode
500 GB
SATA
1 TB
SATA
2 TB
SATA
3 TB
SATA
(Bosch order no.) Western Digital *
AV series
WD5000AVCS-xx2DY1 (DVR-XS050-A)
Western Digital *
AV series
WD10EURX-xxFH1Y0 (DVR-XS100-A)
Western Digital *
AV series
WD20EURS-xxSPKY0 (DVR-XS200-A)
Western Digital *
AV series
WD30EURS-xxSPKY0 (DVR-XS300-A)
Seagate
Barracuda.10
ST3750640AS
750 GB
SATA
Seagate
Barracuda.10
ST3500630AS
500 GB
SATA
Seagate
Barracuda.11
ST3750330AS
750 GB
SATA
Seagate
Barracuda.11
ST3500320AS
500 GB
SATA
Seagate
Barracuda 7200.11 ST31500341AS
1.5 TB
SATA
Seagate
SV35.2
ST3500320SV
500 GB
SATA
Seagate
SV35.2
ST3750640SV
750 GB
SATA
Seagate
SV35.3
ST31000340SV
1 TB
SATA
Western Digital
Caviar SE16
WD7500KS2
750 GB
SATA
Western Digital
Caviar SE16
WD5000KS2
500 GB
SATA
Western Digital
RE series
WD5000ABYS
500 GB
SATA
* The top four models are available from Bosch Security Systems as DVR-XSxx0-A Storage Expansion Kits (see listed order numbers). Warranty and support issues: Bosch can not be held liable for any loss or damages or system malfunction resulting from the use of non-Bosch HDDs in the DIVAR. Bosch provides advance exchange and carry-in service on Bosch products only. Non-Bosch hard drives should be removed from DIVAR recorders when returning these units for repair. Should non-Bosch HDDs be returned, then Bosch will not be held responsible for loss of these drives or any information recorded on these drives or for any consequential damages. Bosch Security Systems
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Bosch will not be held liable for loss or consequential damages resulting from disclosure of any information stored on non-Bosch drives. Legal note: Video loss is inherent to digital video recording; therefore Bosch cannot be held liable for any damage that results from missing video information. Bosch does not make any commitments or promises regarding quality, performance or other features with respect to third party HDDs. The information included here is provided 'as is'. No representation or warranty, express or implied, is or will be made in relation to, and no responsibility or liability is or will be accepted by Bosch or its subsidiaries as to the accuracy or completeness of the given Information included here or any other written or oral information made available to any.
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Bosch Security Systems B.V. Torenallee 49 5617 BA Eindhoven The Netherlands www.boschsecurity.com © Bosch Security Systems B.V., 2013